Exact Fare Policy Raises More Than £122k for NHS Charities Together

Stagecoach passengers thanked for supporting major donation to the NHS Charities Together Covid-19 Appeal

  • Over £122,000 raised by Stagecoach passengers for NHS charity with £19,271.72 raised by Stagecoach Greater Manchester passengers;
  • Passengers thanked for their support in the exact fare scheme, though passengers still encouraged to use contactless payment wherever possible.

The Stagecoach Group has thanked its customers across the UK for helping to raise more than £122,000 for the NHS Charities Together COVID-19 Appeal. As part of this total amount, Stagecoach Greater Manchester’s contribution was £19,271.72.

At the beginning of the COVID-19 pandemic, Stagecoach introduced a temporary exact fare policy on many of its bus services. Customers were advised that any excess payment received as a result of not giving change would be donated to the NHS Charities Together Appeal. This supports NHS staff, volunteers and patients impacted by COVID-19 across the country.

The temporary policy was one of many measures taken by Stagecoach to ensure that people could continue to travel with confidence. All services in England, Scotland and Wales have been accredited with Visit Britain’s “We’re Good to Go” official mark. This recognises the work carried out to meet government and industry COVID-19 guidelines and the processes in place to maintain cleanliness and aid social distancing.

The donation of £122,754.47 will help NHS charities across the UK to support the NHS staff, volunteers and patients in their hospitals. All of which in ways above and beyond what NHS funding can ordinarily provide. It will be used to help kit out Wobble Rooms, which are dedicated areas of hospitals where staff can go for relaxation during busy shifts, fund games and activities to support young patients in mental health wards and in the community. Also the provision of digital tablets for patients to video call their loved ones.

Ellie Orton, Chief Executive of NHS Charities, said: “We have been overwhelmed by the support from businesses across the country.  A big thank you to Stagecoach and its passengers for raising such an incredible amount.  

“COVID-19 is still such a big part of everyone’s life impacting on our physical, mental and emotional wellbeing. All donations will help NHS charities across the UK to support hospitals, ambulance services, community healthcare and social care in people’s recovery from the short and long term effects of the virus.”

Carla Stockton-Jones, UK Managing Director for Stagecoach, said: “We would like to thank our customers for their help in raising such a fantastic amount for this worthy charity.

“We’re very proud of the incredible job that all key workers, including our own employees, are continuing to do as part of the national effort and are pleased that this money will be going to support those who have supported many others during these difficult times.

“In the past few months, we’ve all had to make changes to the way we live and travel to prevent the spread of Coronavirus. Many people have found it easy and convenient to pay for their journey using contactless or by mobile and we would encourage our customers to continue to do so where possible.”

If you catch the 216, 231, 346 or any other Stagecoach bus in Greater Manchester (or several others across the UK) please pay with your contactless card or smartphone each time you board. You can go for any of Stagecoach’s Mega Rider or Day Rover tickets or have exact change for their fare wherever possible. Where needed, change may be given across the majority of Stagecoach bus services.

An EM60 Presentation, 23 October 2020.

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